Social Security number (SSN) or Individual Tax Identification Number (ITIN). You can give them a … and administered by Wells Fargo Retail Services. I walked in and was greeted with a friendly smile and welcome. Website: Wells Fargo Website Wells Fargo Customer Service Hours N/A - Edit. Contact the local Business Development Manager based on your location from the directory below. Mail: Corporate Customer Relations P.O. All I needed was an ATM, which are inside. Wells Fargo customer service hours The services of Customer Care at Wells Fargo is available 24 hours a day and 7 days a week . If you are unable to recover your username and need further password help, please call Wells Fargo Online Banking Customer Service at 1-800-956-4442 available 24 hours a day, 7 days a week. Wells Fargo still refused to send me a replacement credit card. I called customer service on 11/08/2020 at about 10:37am. 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